Services

When you’ve got a fleet of machines to keep up and running, VER helps you get the maximum return on your investment. Our team is ready to assist you in keeping your equipment at peak performance. Get convenient access to the solutions you need, including the most current technical support, aftermarket parts, training and new product/service information.

A Wide Range of Support from VER

Rich Experience Since 1995

Have been in manufacturing all kinds of food solutions equipment since 1995, VER sales and service provide all the ground supporting you from inspections to repairs and maintenance. We provide a full range of technical support and spare parts for all our brand machines, both new and old.

Technical Engineer Support

Whether in-person or online, VER can help train your team to operate, sell or maintain your food process equipment to its full potential. Professional operators can be cultivated after three days training of machine using, professional technical engineers can be sent out for abroad machine installation and operation training. We offer safety training for operators or instructors, in-depth product training for salespeople and service training for technical personnel, all designed by the people who know your equipment best.
After ordering the machines, professional operation manual will be sent to customers, as long as operators comply with employer, job site and governmental rules, read, understand and follow the instructions in all safety and operators manuals supplied with our machines,you will get a full knowledge of the whole machine operating.

Quality Control Manufacture

Our R&D team has more than 15 experienced engineers. With the help of advanced equipment, our skilled engineers and experienced technicians strictly examine and control the quality of each production process. We have strict quality control system for the whole production process, imported components to ensure our high quality, and advanced equipment and tools for examination and quality control.
The following is the production process and examination details:

  1. Strict quality control system on the whole process of production.
  2. Imported key parts to better ensure the high quality of our products.
  3. Advanced equipment and tools for examination and quality control.
  4. Strict examining products before their shipment.
  5. All the quality complaints and improvement requirements will be studied seriously and put into practice immediately.

Warranty

All VER machines with one year for warranty. A large and timely supply of spare parts is always available. Easy wearing parts will be delivered out with machines for free, more spares parts needed will be recommended by our professional sales for your choice if needed.

User Safety

We appreciate your choice of a VER Food Solutions for your application. Our number one priority is user safety, which is best achieved through joint efforts.
After getting the machine, pls notice the following very important points:

  1. Use safe work practices in a common sense way.
  2. Only have trained/qualified operators, directed by informed and knowledgeable supervision, running the machine.
  3. Always read operators manuals, understand and obey the safety rules and operating instructions before operating any machine. The operators manual should be considered a permanent part of your machine and should remain with the machine at all times.

100% Customer Satisfaction Rating

At present we are one of the leading manufacturing & sales food processing equipment in China, your satisfaction is our number one priority. Our team are always ready for immediate support whenever and wherever it is needed. A 24 hours working team guarantee customers getting both good service and all kinds of troubles solved well.

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